Here is the Apple solution:"How to restore iPod Methsiri, it will install the software when you restore your iPod. Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.ĭownload and install the latest version of iTunes if necessary. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.Īfter a few moments, your iPod will appear in the Source panel in iTunes. You will see information about your iPod appear in the Summary tab of the main iTunes window. If you are using a Mac, you will be asked to enter an administrator’s name and password.Ī progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.ĭisconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models). Leave iPod connected to computer to complete restore (typically applies newer iPod models).ĭuring stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. If Check for Updates isnt an option in the Help menu, then you downloaded iTunes from the Microsoft Store. Follow the prompts to install the latest version. From the menu bar at the top of the iTunes window, choose Help > Check for Updates. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage. If you downloaded iTunes from Apples website.
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